In short: Order the transfer through the Virgo Networks Client Area before changing anything at the current registrar. The exact process depends on the domain ending: .uk domains normally use a registrar tag, while many other domains use an EPP/Auth code.
Before you begin
- Confirm that you control the domain and can sign in at its current registrar.
- Check which nameservers and DNS records are currently in use.
- Make sure the registrant contact email is current and accessible.
- Do not cancel the old hosting or email service until the transfer and any separate migration are complete.
Transfer a .uk domain
- Place the domain-transfer order in the Virgo Networks Client Area.
- At the current registrar, change the domain's registrar tag to the exact tag shown in the transfer instructions.
- Allow time for the registry change to be detected, then check the order status in the Client Area.
A traditional .uk registrar transfer normally uses the registrar tag rather than an EPP/Auth code. If your current provider asks for a destination tag, use only the value in your Virgo Networks order or support instructions.
Transfer .com and many other domains
- Unlock the domain at the current registrar.
- Request its EPP/Auth code.
- Place the transfer order and enter that code when requested.
- Approve any confirmation message sent to the registrant contact.
- Keep the domain unlocked until the transfer completes.
Registry rules can prevent a transfer shortly after registration, a previous transfer or certain contact changes. The Client Area will show the order status; contact support if the status does not explain what is required.
After completion
- Confirm the nameservers are still the intended ones.
- Check the website, email and important DNS records.
- Enable renewal reminders and confirm the registrant details.
- Only then retire the old registrar or hosting service.
Start a transfer
See the Virgo Networks domain transfer page or open a support ticket if the domain is already expired, disputed or locked.
