Articles
Do you support ASP or ASP.NET?
In short: ASP and ASP.NET are not available on Virgo Networks shared or reseller hosting, which...
Getting started with a shared hosting account
In short: Your shared hosting account is managed through SiteWorx. Start by checking the account...
How are shared hosting backups handled?
In short: Shared and reseller hosting includes automatic hourly backups and self-service recovery...
How do I change the PHP version for a website?
In short: You can choose a PHP version separately for each domain in SiteWorx.
Before you change...
How do I create a database, user and use phpMyAdmin?
In short: Create the database and a separate database user in SiteWorx, grant only the...
How do I create and manage cron jobs in SiteWorx?
In short: Create scheduled tasks in SiteWorx under Hosting Features > Cron Jobs. Use an...
How do I enable a free SSL certificate?
In short: Shared and reseller hosting includes free Let’s Encrypt certificates. AutoSSL will...
How do I enable two-factor authentication?
In short: Two-factor authentication (2FA) adds a one-time code to your password. Enable it...
How do I install and secure WordPress?
In short: Install WordPress with Softaculous when it is available in SiteWorx, then update it...
How do I redirect HTTP to HTTPS and fix mixed content?
In short: Install and verify the SSL certificate first, then configure one permanent redirect...
How do I upload a website using SFTP or File Manager?
In short: Use SiteWorx File Manager for browser-based uploads or SFTP when shell access is...
How long do DNS changes take to propagate?
In short: DNS changes are published quickly by the authoritative server, but recursive resolvers...
My website is down — what should I check?
In short: First establish whether the problem affects one page, one website, one service or...
What can I host with Virgo Networks?
In short: You may host normal lawful websites, applications and services that fit the technical...
What do HTTP 403, 404 and 500 errors mean?
In short: A 403 response means access was refused, a 404 means the requested path was not found,...
Where do Virgo Networks services run?
In short: Virgo Networks is not simply reselling space on a generic shared account or single VPS....
Which PHP versions are available?
In short: Virgo Networks supports multiple PHP versions on shared and reseller hosting. The...
Which database software is available?
In short: Shared and reseller hosting includes MariaDB, a widely used database server with strong...
Which operating systems do you use?
In short: Virgo Networks shared and reseller hosting is delivered on Linux using AlmaLinux and...
Why aren’t my website contact-form emails arriving?
In short: A working mailbox does not prove that a website form successfully generated and sent a...
Why can’t I see the NodeWorx or SiteWorx menu?
In short: On a narrow screen, InterWorx collapses the NodeWorx or SiteWorx navigation into a menu...
Why is my website slow?
In short: Measure where the delay occurs before changing settings. Test from more than one...
