In short: Virgo Networks supports multiple PHP versions on shared and reseller hosting. The versions available to your account are shown in SiteWorx and may change as supported releases are added or retired.
Check the versions available to you
- Sign in to SiteWorx.
- Go to Hosting Features > Domains > PHP Options.
- Select the pencil icon beside the domain.
- Open the PHP Version list. This is the authoritative list for that domain.
You can also edit a domain under Hosting Features > Domains > Manage. Changing the version in either location updates the same setting.
Before changing PHP
- Check the application, theme and plugin requirements.
- Take a current backup of the website and database.
- Apply outstanding application updates first.
- Make the change during a quiet period and test the site immediately afterwards.
If the version you need is missing
PHP availability is controlled at account level. If a suitable supported version is not listed, open a support ticket and tell us the domain, application and version required. We can confirm the available options and the safest migration path.
After changing PHP
Check the public website, administration area, forms, scheduled tasks and any payment or API integrations. If you see a blank page or an HTTP 500 error, change back to the previous version and review the PHP error log before trying again.
Further reading: InterWorx: Change the PHP version for a domain and PHP: Supported versions.
