Articles
Domain names, DNS, hosting and email: what is the difference?
In short: A domain is the name people type, DNS tells devices where services are, hosting stores...
How do I change account, billing or domain contact details?
In short: Your Client Area owner, authorised users, billing contacts and domain registrant...
How do I configure SPF, DKIM and DMARC in SiteWorx?
In short: In SiteWorx, configure SPF, DKIM and DMARC under Administration > Mail Options. If...
How do I configure reverse DNS?
In short: Reverse DNS maps an IP address back to a hostname using a PTR record. Because the...
How do I transfer a domain to Virgo Networks?
In short: Order the transfer through the Virgo Networks Client Area before changing anything at...
How do SPF, DKIM and DMARC work?
In short: SPF identifies permitted sending systems, DKIM adds a cryptographic signature, and...
How long do DNS changes take to propagate?
In short: DNS changes are published quickly by the authoritative server, but recursive resolvers...
I’ve paid, but my invoice or service has not updated
In short: If your bank or payment provider shows a payment but WHMCS still shows an invoice as...
What do the different DNS record types mean?
In short: DNS records publish information about a domain. Different record types direct websites,...
What happens when a domain or hosting service expires?
In short: Domains and hosting services have separate renewal dates. Pay renewal invoices before...
What is WHOIS and RDAP?
In short: WHOIS is the traditional name for public domain-registration lookup data. Modern...
What is a domain name, and why do I need one?
In short: A domain name is the memorable address people use to reach a website or email service....
Which nameservers should I use?
In short: Use both Virgo Networks nameserver hostnames for shared and reseller hosting. Enter the...
